Returns & Exchanges
Your satisfaction matters to us. If something isn't right, we're here to help.
Our 14-Day Policy
You may return unopened, unused items in their original packaging within 14 days of delivery for a refund or exchange. For hygiene and safety reasons, opened or used fragrances cannot be returned unless faulty.
How to Start a Return
Contact us through our Contact page with your order number and reason for return. We'll provide instructions and a return address.
Refunds
Once your return is received and inspected, refunds are issued to your original payment method within 5–10 business days.
Damaged or Faulty Items
If your order arrives damaged or faulty, contact us within 48 hours of delivery with photos and we'll make it right.